FAQ

What forms of payment do you take?  We accept all major credit cards. Gift cards cannot be used on the website, but if you are not able to make it to the store in person, we are happy to assist you over the phone to purchase using a gift card.  Taxes will be added to all orders shipped within the state of Maine.  

How soon can I expect my order?  Your order will ship within 1-3 days from the order date. You will most likely receive your order between 7-10 days from order date, depending on location. We primarily ship via USPS Priority. When your order ships you will receive a notification email with your tracking number. 

Do you ship internationally?  If you are interested in purchasing something and having it shipped internationally please give us a call at the store to discuss options.

Do you offer gift wrap?  We do! We like to keep our gift wrapping minimal in an effort to remain environmentally conscious. Less gift wrap = less packing and shipping materials = happier planet. We wrap using our custom tissue paper (green floral pattern on white) and tie it all up with black and white baker's twine. 

I'd like to return an item, what should I do? - Please email hello@fitzandbennetthome.com and let us know that you'd like to make a return.  You will need to receive a return authorization PRIOR to shipping the product back.  We offer store credit in the amount of your return. Great news - store credit NEVER expires.

Artist/Vendor Submissions  We love to hear about new and exciting products, or a line that you think would be perfect for our shop. Please email submissions to hello@fitzandbennetthome.com. We will be in touch if we think it is the right fit.  Please no phone calls or drop ins.